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Informace

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We offer the following transport and payment options

Transport

In our e-shop we offer you the following transport options

Transport in the Czech Republic

Shipping is FREE for purchases over CZK 2,500 including VAT

Carrier GLS, cash on delivery - 108 CZK with VAT

Carrier GLS, payment in advance - 79 CZK with VAT

Delivery points Zásilkovna, cash on delivery - 88 CZK with VAT

Delivery points Zásilkovna, payment in advance - 59 CZK with VAT

Personal collection Ostrava - FREE

Transport SK

Shipping is FREE for purchases over 150 EUR with VAT

Carrier GLS SK, cash on delivery - 7.56 EUR with VAT

Carrier GLS SK, payment in advance - 6.4 EUR with VAT

Delivery points Zásilkovna, cash on delivery - 5.56 EUR with VAT

Dispensing points Zásilkovna, payment in advance - 4.4 EUR with VAT

Transport Germany

Shipping is FREE for purchases over 200 EUR with VAT

Carrier GLS DE, delivery to the address - 10.65 EUR with VAT

Carrier GLS DE, Packetshop - 10.65 EUR with VAT

Carrier Hermes DE, delivery to the address - 9.44 EUR with VAT

Carrier Hermes DE, Packetshop - 8.95 EUR with VAT

Payment

Cash on delivery

With the "Cash on delivery" payment method, you pay for the goods to the courier of the transport company, or at the carrier's dispensing point, in cash or by credit card if the carrier / dispensing point allows it

Cash

You can pay in cash at our service point in Ostrava. We also accept credit cards

Payment transfer

After completing your order, you will be prompted to make a bank transfer payment. In the last step of the order, we will display payment information, including the option to pay via a QR code. We will also send you this information by e-mail.

Online payment

Online payments are provided for us by the ComGate payment gateway. The service provider, ComGate Payments, a.s., is a licensed Payment Institution operating under the supervision of the Czech National Bank. Payments made through the payment gateway are fully secured and all information is encrypted.

Credit card payment

The fastest way to pay online. In the ComGate payment gateway interface, enter the card number, validity date and CVC code - three numbers, which you will find in the signature strip on the back of the card. Everything is secured by the 3D Secure standard, so you will probably be asked to enter a numeric code, which you will receive by SMS from your bank.

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Payment by bank transfer

Immediate payment via internet banking. The ComGate payment gateway redirects you to your internet banking, where you log in as usual and confirm the already prepared payment order.

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After completing the payment, you will be redirected back to the store. Payment is confirmed immediately, we will continue to execute the order without delay.

Contacts

ComGate Payments, a.s.
Gočárova třída 1754 / 48b, Hradec Králové
E-mail: platby-podpora@comgate.cz
Tel:  +420 228 224 267